Site readiness visit before installation – STM Engineers visit a customer’s factory before installing to analyse the site readiness and prepare the factory for installation.

Installation & commissioning – After readiness of site is assessed, STM Engineers install machinery and commissions the product.

Application & controller training – After installation STM Engineers offer application and controller training to the factory staff.

Tooled up support based on the order – STM Engineers are available to support customers with regards to fixing the machine.

Periodical maintenance training to operators – STM offers periodical maintenance training to operators of the machine to minimise downtime, to increase production and overall promote goodwill between STM and customers.

Preventive maintenance – At STM, we believe that even before a problem arises there are many things that can be done to prevent damage or dysfunction in a machine. Our regular checks and maintenance training to operators ensures that the machines are running well, and production is constant throughout the year.

Technical guidance over phone call to save machine idle time – STM offers prompt guidance to customers over the phone to save machine idle time and offer customers valuable information during crucial working hours.